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How Do You Know You Are Getting Better?
How do you know you are improving if you don't know where you started? Let's imagine I was feeling cold and I wanted it to be warmer in the office. After about an hour, how would we know its getting warmer? I could say I "feel" like its warmer. But is it really? In...
PI at The State of Nebraska with Matthew Singh
In this episode, Matthew Singh and I discuss PI initiatives and programs as well as positively influencing culture. What You'll Learn: 1. What do you think are some important elements of a successful PI program? 2. How does one go about impacting positive cultural...
Do the Majority of People Regularly Break Larger Problems Down Into Smaller Problems?
Craig Tedrow spent twenty-seven years at the same company. He was thinking about a career change. It was 2011, and at that time computer networking was all the buzz. He enrolled in a two-year program to become a computer networking professional. If you ask Craig, he...
Patient Care With Ken Segel
In this episode, Ken Segel and I discuss the importance of continuous improvement principles as they apply to patient care. What You'll Learn: 1. Can you tell me a little bit about Value Capture’s mission and history so our listeners can get a sense for your work in...
Sustainability: Clear Benefits With Adam Lawrence
In this episode, Adam Lawrence and I discuss the Wheel of Sustainability and its elements. What You'll Learn: 1. Which element of the Wheel of Sustainability do you find most challenging for your Kaizen teams to engage with and why? 2. How do you help your Kaizen...
Is Your Entire Team Following Scientific Thinking Methodologies?
Have you ever seen the illustration of the boat with more rowers on one side than another? Perhaps you saw the exaggerated one with no rowers on one side and the boat just goes in a circle. The basic premise is solid. The same holds true for twin engine boats. With...
Lean Mindset With Mike Leigh
In this episode, Mike Leigh and I discuss the application of lean as well as the implementation of a lean mindset within organizations. What You'll Learn: 1. Can you describe your Lean journey so far? 2. How has your attitude toward the application of Lean changed? 3....
Japan Study Trip: Days 5-7
My favorite scenic part of the trip was our bus ride from Nagoya through the Central Alps (mountains) to Nagano, and then to Takasaki. The Japanese Alps have been used as a place of ascetic practice for Buddhists monks since ancient times. These towering ranges...
Japan Study Trip: Day 4
As I write to you this morning, I am enjoying my view of the Central Alps from the balcony in this traditional Japanese Ryokan. Our stay here has been very special and relaxing. The Ryokan has an Onsen, or hot spring, for its guest to enjoy as well. We travelled here...
Build A Storytelling Culture With Rich Sheridan
In this episode, Rich Sheridan and I discuss the impacts of implementing a culture of storytelling. What You'll Learn: 1. Why are you called the Chief Storyteller at Menlo? 2. Why is storytelling such an important part of your company's culture? 3. What kinds of...