Leading with MORE

Leading with MORE

What You’ll Learn in This Episode: In this episode of the Lean Solutions Podcast, Catherine McDonald sits down with Kathy Miller to explore why successful transformations are driven by people, not just processes. You’ll learn how trust, meaningful work,...
SIPOC: Start Improvement Right

SIPOC: Start Improvement Right

What You’ll Learn in This Episode: What You’ll Learn in This Episode: In this episode, Catherine McDonald and Shayne Daughenbaugh welcome Michael Parent to discuss SIPOC, one of the most effective tools for understanding and improving business processes. Michael...
SOPs That Don’t Collect Dust

SOPs That Don’t Collect Dust

What You’ll Learn in This Episode: In this episode, Catherine McDonald and Shayne Daughenbaugh discuss the practical realities of capturing, creating, and deploying Standard Operating Procedures (SOPs) in fast-growing organizations. Drawing from Shayne’s...