by Patrick Adams | Jun 28, 2024 | Articles, Continuous Improvement, Culture & Engagement, Lean Leadership, Operational Excellence
In a continuous improvement culture, the concept of “gemba” (correct spelling in Japanese: genba)—the actual place where work is done—takes center stage. It’s where value is created, problems are identified, and solutions are implemented. Engaging...
by Patrick Adams | Jun 7, 2024 | Articles, Business Transformation, Change Management, Coaching & Mentorship, Culture & Engagement, Lean Leadership
In today’s world, the term “lean” is not a new concept. Many organizations proudly proclaim their decades-long commitment to lean principles. However, a closer examination often reveals a stark disconnect between this professed dedication and the...
by Patrick Adams | May 25, 2024 | Articles, Coaching & Mentorship, Culture & Engagement, Lean Leadership, Lean Thinking, Learning
Imagine you are young and just entering the workforce again. You get a letter in the mail. This letter changes everything for you! It contains every word you ever wanted to hear. Every piece of advice, every encouragement, every bit of faith in...
by Patrick Adams | May 17, 2024 | Articles, Coaching & Mentorship, Culture & Engagement, Lean Thinking, Problem Solving
In my last newsletter, I published an article titled: “Elevating Employee Engagement: A Letter To My Manager.” Below is the response from the Manager: Dear Jo Frontline, I want to begin by thanking you for your letter. I appreciated the five areas you laid...
by Patrick Adams | May 10, 2024 | Articles, Coaching & Mentorship, Culture & Engagement, Operational Excellence
Dear Manager, As a frontline team member dedicated to the success of our team and the company, I want to share insights that could enhance our working environment and productivity. While our team functions well, there are areas where improvements in coaching,...
by Patrick Adams | Apr 12, 2024 | Articles, Culture & Engagement, Operational Excellence, Problem Solving
“What do YOU think we should do?” It’s a question that embodies the essence of empowerment and engagement in decision-making—a question that sets the stage for collaboration, creativity, and critical thinking within a team. Do you find yourself as...