by Patrick Adams | Jun 23, 2023 | Articles, Learning, Operational Excellence
A friend and his wife spent a lot of time in the Tampa, Florida area. They were looking at new communities for their father to move into. Their father needed somewhere warm year-round with less maintenance and upkeep. Looking at empty fields with lots for new homes...
by Patrick Adams | Jun 16, 2023 | Articles, Culture & Engagement, Operational Excellence
When I think of scope creep I immediately think of building a house. I know of no other example that illustrates scope creep better than what my wife and I went through 24 years ago. I know we were not alone when dealing with this unavoidable aspect of building our...
by Patrick Adams | Apr 21, 2023 | Articles, Lean Leadership, Operational Excellence
What’s the worst thing that can happen? I’m sure many of us can come up with a dozen or so responses to that question. Too often we are held back by the countless things we imagine might go wrong when we think of proposing a new way of doing something. We stick with...
by Patrick Adams | Apr 14, 2023 | Articles, Lean Leadership, Operational Excellence
I’ve never really been a fan of heights. My roof at the highest point is thirty-eight feet from the ground. Years ago, I actually went up there. Visiting the roofers when my house was built to take in the sights was truly breathtaking. Now, it would still be...
by Patrick Adams | Mar 31, 2023 | Articles, Culture & Engagement, Operational Excellence
“A good coach always coaches to a leaders potential, not his current level of performance. A good leadership coach will see the potential in you and inspire you accordingly.” ~Andy Stanley If you’ve ever been coached, or acted as a coach, you know that...
by Patrick Adams | Feb 18, 2023 | Articles, Operational Excellence
Keeping your customers happy really shouldn’t be that hard; you just have to give them what they want (right the first time), when they want it, and in the quantity that they need. Unfortunately, things don’t always go as planned. Part shortages, equipment...
