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Servant Leadership: A Paradigm of Continuous Improvement for 21st-Century Organizations
The evolution of leadership approaches in recent decades has seen a noticeable shift away from the traditional "command-and-control" style in favor of a more empathetic and inclusive approach known as "servant leadership." This transformation is rooted in the belief...
Creating an Improvement Culture Through Life Lessons With Lee Houghton
In this episode Lee Houghton and I dive into building a better workplace as well as measuring success in culture improvement. What You'll Learn: 1) What's the most important thing about creating an improvement culture? 2) What are the 2 most important measures...
The Resilience of Just-in-Time: Debunking Blame Amidst Supply Chain Challenges
Recent supply chain challenges have spotlighted the importance of robust inventory management strategies. Blame has often been directed towards the "just-in-time" (JIT) system as a cause of the widespread shortages and delays observed in various industries. However,...
Lean in The Service Sector with Catherine McDonald
In this episode Catherine McDonald and I shed light on key principles of lean management, share success stories, discuss supporting leaders, and reveal strategies for sustaining effectiveness in the long term. What You'll Learn: 1. What do you see as the key...
The Crucial Role of ‘Training Within Industry’ in Today’s Dynamic Job Market
In today's rapidly evolving job market, where technological advancements and changing economic landscapes constantly reshape industries and job roles, the need for effective training programs has never been more critical. One such program, "Training Within Industry"...
Strategy Deployment and Execution with Karen Martin
In this episode Karen Martin and I discuss Hoshin Kanri's vital role in organizational alignment, true north establishment, troubleshooting, and long-term sustainability. What You'll Learn: What is Hoshin Kanri? Why is it so important for organizations to have...
Toyota’s SMED Activities: Streamlining Processes Beyond Manufacturing
The Single-Minute Exchange of Die (SMED) methodology, initially developed by Toyota for minimizing setup times in manufacturing, has become a valuable tool across various industries. SMED focuses on reducing downtime, increasing efficiency, and enhancing overall...
Training Within Industry with Jim Huntzinger
In this episode Jim Huntzinger and I discuss TWI, Toyota Kata, and their relation. What You'll Learn: 1. What is TWI? 2. Why is Toyota Kata important? 3. What is the relationship between TWI and Toyota Kata? 4. Why are TWI and Kata foundational skills? 5. Are TWI and...
Quantum Lean with Dr. Michael Sanders and Sean Fields
In this episode, Dr. Michael Sanders, Sean Fields, and I explore Quantum Lean - its essence, unique steps, and origins - while uncovering why it stands as a beacon of progress in operational excellence. What You'll Learn: 1. Why Quantum Lean? 2. What is Quantum Lean?...
![Virtual Events Are [Not?] The Future.](https://b2281850.assetcdn.net/2.0/2281850/wp-content/uploads/2025/06/1-31-400x250.jpg?lossy=2&strip=1&webp=1)
Virtual Events Are [Not?] The Future.
The 2020 global outbreak of COVID-19 coupled with modern technology have become the driving force behind the dramatic growth of virtual events. Countless events have altered their event experience from in-person to virtual and have now added immersive virtual...