Articles & Resources
Equiping Your People.
Elevating Your Performance.
Why Every Leader Should Know the 8 Wastes—and How to Eliminate Them
When we talk about waste culture in the workplace, we’re not just talking about physical scrap or discarded materials. Waste in a business setting often goes unnoticed, hiding in plain sight and quietly draining resources, time, and morale. It’s not just a factory...
Creating a Culture of Everyday Problem Solvers: Small Steps, Big Impact
When most people think about problem solving in the workplace, they picture big, complex projects—complete with whiteboards, spreadsheets, and week-long brainstorming sessions. But the truth is, the most impactful problem solving doesn’t always come from grand,...
Building a Problem-Solving Culture: The Key to Organizational Success
I once worked with a leader who became very angry any time he was told about a problem in his operation. I would hear him say things like, “We’ve been in business over 40 years and we still can’t get this right?!?!” While he wanted to develop a problem-solving...
Leadership Lessons from a Snowmobile Adventure in Michigan’s Upper Peninsula
Recently, I joined a group of friends for a snowmobile trip through Michigan’s Upper Peninsula, an area known for its breathtaking landscapes and winding trails. The scenery was stunning—pristine snow, crisp air, and miles of trails winding through the wilderness. It...
Building a Lean Culture: The Manager Responds
In my last newsletter, I published an article titled: "Elevating Employee Engagement: A Letter To My Manager." Below is the response from the Manager: Dear Jo Frontline, I want to begin by thanking you for your letter. I appreciated the five areas you laid out where...
Develop an Army of Problem Solvers: Critical Thinking and Decision-Making
"What do YOU think we should do?" It's a question that embodies the essence of empowerment and engagement in decision-making—a question that sets the stage for collaboration, creativity, and critical thinking within a team. Do you find yourself as the sole problem...
Mastering Continuous Improvement: The Power of Improvement Kata in Operations
Today, I want to shed light on a powerful methodology that has proven to be a game-changer for organizations committed to excellence – the Improvement Kata. Understanding Improvement Kata The Improvement Kata, derived from Toyota's lean management principles, is a...
Embracing Growth: The Invaluable Role of Learning from Mistakes
In the dynamic landscape of business and industry, the pursuit of continuous improvement is a cornerstone for success. Organizations striving for excellence often find themselves on a journey of refining and optimizing their processes. One of the most powerful...
Empowering Employees: Initiating Lean Initiatives in the Workplace
Too often I hear employees or mid-management frustrated because they experienced the benefits of Lean methodology at a previous company, however, their current company has no interest. They want to know what they can do to help promote continuous improvement...
![Virtual Events Are [Not?] The Future.](https://b2281850.smushcdn.com/2281850/wp-content/uploads/2025/06/1-31-400x250.jpg?lossy=2&strip=1&webp=1)
Virtual Events Are [Not?] The Future.
The 2020 global outbreak of COVID-19 coupled with modern technology have become the driving force behind the dramatic growth of virtual events. Countless events have altered their event experience from in-person to virtual and have now added immersive virtual...
TRYING TO DO IT ALL ALOne
can make every improvement effort feel like climbing a mountain.
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Coaching
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